Dave Hurt is co-founder and head of product at Verb Data. He began his career working in customer success at SaaS startups and stepped into product management as a way to help his customers get the features they needed for success. He caught the entrepreneurial bug and started a software development and design agency which eventually sold to a customer - where his team worked for a few years.
Dave and his long-time business partner, Oleg, started Verb at the end of 2019 as a way to help SaaS companies build better dashboards for the end-users.
In this episode:
1. Dave shares his experience working with building dashboards & KPI's at various startups and agencies which led him and his partner to build dashboards inside customer products
that would be easier to scale and maintain.
2. Using a product-led, self-service growth model, Verb Data has about 20 customers in their first cohort. Mostly B2B (eCommerce SaaS and RFP/documentation software) are main targets inside B2B space.
Dave talks about the onboarding process and how they have started a white glove service which allows them to stay close with these initial customers to
establish an onboarding process. Eventually will move to a more strategic self-service model.
3. Dave shares his lesssons learns - stay close to your customer and do not be embarrassed to share early products with customers. Also, Dave feels the founder
should perform all fucntions (sales, marketing, etc) - experience all roles before you hire someone for that role. Although it's uncomfortable, it's
a valuable process.
You can reach Dave by email or Twitter.
...Dave shares the market trends he's seeing, what's next for Verb Data and much more!